RDB Vintage Privacy Policy

 

Effective Date: October 25th, 2024

At RDB Vintage, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and secure your information when you visit our website or make a purchase from our store. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We collect various types of information to provide and improve our services. This information includes:
- Personal Information: When you create an account, place an order, or contact customer service, we may collect personal information such as:
  - Name
  - Email address
  - Shipping and billing addresses
  - Phone number
  - Payment information (credit card details)
-  Account Information: If you create an account with RDB Vintage, we may collect:
  - Username
  - Password
  - Preferences and settings associated with your account
- Browsing Data: We automatically collect certain information when you visit our website, including:
  - IP address
  - Browser type and version
  - Pages visited
  - Time and date of your visit
  - Referring URL
  - Device type (e.g., mobile, desktop)
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences for future visits.

2. How We Use Your Information
RDB Vintage uses the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders, including shipping, billing, and customer communications. We may also use your information to confirm your order and send you order updates.
- Customer Service: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Account Management: To manage your account, including creating, maintaining, and securing your account information.
- Personalization: To provide personalized content and recommendations based on your browsing history and preferences.
- Marketing Communications: With your consent, we may send you promotional materials, newsletters, and information about new products or special offers. You can opt out of receiving these communications at any time.
- Analytics and Improvement: To analyze user behavior and preferences, allowing us to improve our website, products, and services. This may involve using third-party analytics tools to understand how users interact with our site.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests, or to protect our rights, property, or safety, or that of others.

3. Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These providers have access to your personal information only to perform these tasks on our behalf and are obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.
- Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect our rights, property, or safety, or that of others.

5. User Rights and Choices
As a user, you have rights regarding your personal data, including:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in those emails or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, commonly used format. We will provide you with a copy of the information we hold about you, subject to any legal limitations.
- Cookies Management: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that this may prevent you from taking full advantage of the website.

6. Children’s Privacy
RDB Vintage is committed to protecting the privacy of children. Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child, we will take steps to delete such information. If you believe we have collected data from a child, please contact us immediately.

7. International Data Transfers
If you are accessing our services from outside France, please be aware that your information may be transferred to, stored, and processed in France, which may not have the same data protection laws as your country. By using our services, you consent to the transfer of your information to France and the use of your information in accordance with this Privacy Policy.

8. Security Measures
We implement a variety of security measures to protect your personal information. This includes the use of encryption, firewalls, and secure server hosting. However, please remember that no method of transmission over the Internet or electronic storage is completely secure. We strive to protect your information but cannot guarantee its absolute security.
- Data Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
- Access Controls: Access to your personal information is restricted to authorized personnel only. We maintain physical, electronic, and procedural safeguards to protect your information.
- Regular Security Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities in our systems.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically for any changes. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

10. Your Consent
By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@rue-des-boulets.com
- Phone: +33 7 87 31 33 53
- Address: 51 rue du Télégraphe, 75020 Paris France
We value your feedback and are committed to addressing your concerns regarding your privacy and the use of your information.

12. Frequently Asked Questions (FAQs)
- How can I access my personal information?
  You may request access to the personal information we hold about you by contacting us using the information provided above.
- How do I opt-out of marketing communications?
  You can opt-out of receiving marketing emails by following the unsubscribe link in the email or by contacting us directly.
- What should I do if I suspect a data breach?
  If you suspect that your personal information has been compromised, please contact us immediately, and we will investigate the matter.
- Can I delete my account?
  Yes, you can request the deletion of your account and personal information by contacting us. We will take reasonable steps to delete your information, subject to legal obligations.

13. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over the content and practices of these websites and cannot accept responsibility for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to Your Information
If your personal information changes, or if you no longer wish to use our services, you may correct, update, or delete your information by contacting us. We will respond to your request in a reasonable timeframe.

15. Applicable Law
This Privacy Policy shall be governed by and construed in accordance with the laws of France. Any disputes arising out of or related to this Privacy Policy shall be resolved in accordance with the laws of the jurisdiction in which RDB Vintage operates.

Thank you for taking the time to read our Privacy Policy. We appreciate your trust in RDB Vintage and are committed to protecting your personal information.